Privacy policy

Who we are

GREEN LANE FURNITURE LTD (company number 15612430) operates greenlanefurniture.co.uk and our showroom at 510-512 Green Lane, Birmingham B9 5QH. We are the data controller for personal data you provide when you shop with us or contact us.

Questions: contact@greenlanefurniture.co.uk or +44 7414 892530.

What we collect

Contact details (name, email, phone, delivery address), order and payment references, communications you send us, and technical data such as IP address and cookies when you use our website.

We do not sell your personal data to third parties.

Why we use your data

To process orders and deliveries, provide customer support, prevent fraud, improve our website, and comply with legal obligations (for example tax and accounting records).

Marketing emails are only sent where you have opted in. You can unsubscribe at any time.

Legal bases (UK GDPR)

Contract (fulfilling your order), legitimate interests (running our business and improving service), consent (where required for marketing cookies or newsletters), and legal obligation.

Retention & your rights

We keep order records for up to seven years where required for tax and warranty purposes. You may request access, correction, erasure, restriction, or portability of your data, and object to certain processing. Contact us at the details above. You may also complain to the ICO (ico.org.uk).